Robotic Process Automation
Robotic process automation continues to be a core software market for improving operational efficiency with tactical automation. This Magic Quadrant evaluates 13enterprise RPA vendors to help you make the best choice for your enterprise’s task automation needs.
Market Definition
Gartner defines robotic process automation (RPA) as software that automates tasks within business and IT processes using software scripts that emulate human interaction with the application UI. RPA enables a manual task to be recorded or programmed into a software script, which users can develop through programming or by using the RPA platform’s low-code and no-code GUIs. This script can then be deployed and executed into different runtimes. The runtime executable of the deployed script is referred to as a bot or robot. RPA is used across numerous business functions for tactical task automation. Business and IT users can leverage RPA to:
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Move data in or out of application systems without human interaction (unattended automation). Scripts are designed to replicate the actions of a human interacting with those systems or documents which usually do not have available APIs. The intent is to automate and complete a task successfully without human intervention. Typically, unattended automation is triggered by a system and bots executed on a server.
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Automate tasks with a human in the loop (attended automation). RPA can extract information from systems, shaping and preparing it for consumption by a human at the point of need. Typically, attended automation is triggered by a human and bots executed on a local device.
Report 2025
Here is a summary of the vendors featured in the Gartner magic quadrant 2025 report.
For the full analysis and detailed insights, you can read the report
here
and view the magic quadrant graphic
here.
| Market Status | Market Vendor |
|---|---|
Leader |
UiPath |
Leader |
Automation Anywhere |
Leader |
Microsoft |
Leader |
SS&C Blue Prism |
Visionary |
ServiceNow |
Visionary |
Salesforce |
Niche Player |
Samsung SDS |
Niche Player |
Laiye |
Niche Player |
IBM |
Niche Player |
EvoluteIQ |
Challenger |
Pegasystems |
Challenger |
Appian |
Challenger |
SAP |
Report 2024
Here is a summary of the vendors featured in the Gartner magic quadrant 2024 report.
For the full analysis and detailed insights, you can read the report
here
and view the magic quadrant graphic
here.
| Market Status | Market Vendor |
|---|---|
Leader |
UiPath |
Leader |
Automation Anywhere |
Leader |
Microsoft |
Leader |
SS&C Blue Prism |
Visionary |
Pegasystems |
Visionary |
Salesforce |
Visionary |
Appian |
Visionary |
ServiceNow |
Niche Player |
Samsung SDS |
Niche Player |
Nintex |
Niche Player |
Laiye |
Niche Player |
IBM |
Challenger |
SAP |