Digital Commerce

Digital commerce platform market revenue grew steadily in 2024, and digital commerce platforms are enhancing their offerings in the areas of AI and agentic commerce. This Magic Quadrant assesses 19 digital commerce vendors to help application leaders make informed choices.

Market Definition

Gartner defines digital commerce as the technology that enables customers to purchase goods and services through an interactive and self-service or assisted experience. The platform provides necessary information for customers to make their buying decisions and uses rules and data to present fully priced orders for payment. The commerce product must support interoperability with customer data, product content (e.g., price, availability) and order functionality and data via APIs. Digital commerce is commonly delivered as single or multitenant SaaS, or as single-tenant hosted or managed hosted (PaaS) applications. It could be offered for on-premises implementations in some circumstances.

Digital commerce enables customers to purchase goods and services through an interactive and self-service or assisted experience, providing the necessary information for customers to make buying decisions.

Report 2025

Here is a summary of the vendors featured in the Gartner magic quadrant 2025 report.
For the full analysis and detailed insights, you can read the report here and view the magic quadrant graphic here.

Market Status Market Vendor
Leader Shopify
Leader Salesforce
Leader commercetools
Leader SAP
Leader Adobe
Visionary Spryker
Visionary Shopware
Niche Player Infosys Equinox
Niche Player Intershop
Niche Player HCLSoftware
Niche Player Oro
Niche Player Optimizely
Niche Player Elastic Path
Niche Player Virto Commerce
Niche Player Sana Commerce
Challenger VTEX
Challenger BigCommerce
Challenger Kibo
Challenger SCAYLE

Report 2024

Here is a summary of the vendors featured in the Gartner magic quadrant 2024 report.
For the full analysis and detailed insights, you can read the report here and view the magic quadrant graphic here.

Market Status Market Vendor
Leader Salesforce
Leader Shopify
Leader commercetools
Leader SAP
Leader Adobe
Leader Spryker
Visionary HCLSoftware
Visionary Oro
Niche Player Infosys Equinox
Niche Player Optimizely
Niche Player SCAYLE
Niche Player Elastic Path
Niche Player Liferay
Niche Player Shopware
Niche Player Sana Commerce
Niche Player Virto Commerce
Challenger VTEX
Challenger BigCommerce
Challenger Kibo