Business Orchestration and Automation Technologies
Business orchestration and automation technology platforms unify process orchestration, connectivity and agentic features to enable enterprise-wide automation. This Magic Quadrant assesses 20 BOAT vendors to help guide your business process automation decisions.
Market Definition
Gartner defines business orchestration and automation technologies (BOAT) as a consolidated software platform that delivers enterprise process automation by enabling capabilities including orchestration of business processes, enterprise connectivity, low code development and agentic automation. A BOAT platform includes a cross section of certain capabilities from different markets such as business process automation (BPA), low-code application platforms (LCAP), integration platform as a service (iPaaS), intelligent document processing (IDP), robotic process automation (RPA), collaborative workflow management, and document management. However, this list is not necessarily all-encompassing.
A BOAT platform would be suitable for those who are looking for a consolidated platform that can address an interconnected portfolio of capabilities instead of a range of disparate tools. Such a platform should be used to address a wide range of business process automation use cases within the enterprise, such as:
- Case management.
- Complex and long-running workflows (e.g., straight-through processing).
- Autonomous or semiautonomous tasks powered by AI agents.
- Automation of simple, routine human tasks.
- Extraction and processing of semi structured and unstructured data.
Customers typically looking to buy or blend instead of custom-building a solution may prefer a BOAT platform. Organizations might also end up with more than one BOAT platform, depending on their needs.
Report 2025
Here is a summary of the vendors featured in the Gartner magic quadrant 2025 report.
For the full analysis and detailed insights, you can read the report
here
and view the magic quadrant graphic
here.
| Market Status | Market Vendor |
|---|---|
Leader |
Pegasystems |
Leader |
Appian |
Leader |
ServiceNow |
Visionary |
Microsoft |
Visionary |
Camunda |
Visionary |
Workato |
Niche Player |
SAP |
Niche Player |
Salesforce |
Niche Player |
SS&C Blue Prism |
Niche Player |
Automation Anywhere |
Niche Player |
Boomi |
Niche Player |
Mendix |
Niche Player |
OutSystems |
Niche Player |
Nintex |
Niche Player |
Bizagi |
Niche Player |
Hyland |
Niche Player |
Newgen |
Niche Player |
Flowable |
Challenger |
IBM |
Challenger |
UiPath |