Zoom

Market 2026

Below is a summary of the product and service markets, as defined by Gartner, in which this vendor was evaluated and positioned in 2026.

Market Status	Market Vendor
Niche Player	Workplace Experience Applications

Market 2025

Below is a summary of the product and service markets, as defined by Gartner, in which this vendor was evaluated and positioned in 2025.

Market Status	Market Vendor
Niche Player	Contact Center as a Service
Leader	Unified Communications as a Service