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Market 2026

Below is a summary of the product and service markets, as defined by Gartner, in which this vendor was evaluated and positioned in 2026.

MQ Position	MQ Report
Niche Player	Enterprise AI Assistants
Leader	Unified Communications as a Service
Niche Player	Workplace Experience Applications

Market 2025

Below is a summary of the product and service markets, as defined by Gartner, in which this vendor was evaluated and positioned in 2025.

MQ Position	MQ Report
Niche Player	Contact Center as a Service
Leader	Unified Communications as a Service

Market 2024

Below is a summary of the product and service markets, as defined by Gartner, in which this vendor was evaluated and positioned in 2024.

MQ Position	MQ Report
Leader	Unified Communications as a Service