Sprinklr

Market 2026

Below is a summary of the product and service markets, as defined by Gartner, in which this vendor was evaluated and positioned in 2026.

MQ Position	MQ Report
Visionary	Content Marketing Platforms
Niche Player	Conversational AI Platforms
Leader	Social Media Management and Listening
Leader	Voice of the Customer Platforms

Market 2025

Below is a summary of the product and service markets, as defined by Gartner, in which this vendor was evaluated and positioned in 2025.

MQ Position	MQ Report
Leader	Content Marketing Platforms
Niche Player	Conversational AI Platforms
Leader	Voice of the Customer Platforms

Market 2024

Below is a summary of the product and service markets, as defined by Gartner, in which this vendor was evaluated and positioned in 2024.

MQ Position	MQ Report
Leader	Content Marketing Platforms