BMC

Market 2025

Below is a summary of the product and service markets, as defined by Gartner, in which this vendor was evaluated and positioned in 2025.

Market Status	Market Vendor
Niche Player	AI Applications in IT Service Management
Leader	Service Orchestration and Automation Platforms
Niche Player	Observability Platforms

Market 2024

Below is a summary of the product and service markets, as defined by Gartner, in which this vendor was evaluated and positioned in 2024.

Market Status	Market Vendor
Niche Player	Observability Platforms
Leader	Service Orchestration and Automation Platforms