BMC

Market 2026

Below is a summary of the product and service markets, as defined by Gartner, in which this vendor was evaluated and positioned in 2026.

MQ Position	MQ Report
Niche Player	AI Applications in IT Service Management
Challenger	AI-Augmented Code Modernization Tools
Leader	IT Service Management Platforms
Visionary	Observability Platforms
Leader	Service Orchestration and Automation Platforms

Market 2025

Below is a summary of the product and service markets, as defined by Gartner, in which this vendor was evaluated and positioned in 2025.

MQ Position	MQ Report
Niche Player	AI Applications in IT Service Management
Leader	Service Orchestration and Automation Platforms
Niche Player	Observability Platforms

Market 2024

Below is a summary of the product and service markets, as defined by Gartner, in which this vendor was evaluated and positioned in 2024.

MQ Position	MQ Report
Niche Player	Observability Platforms
Leader	Service Orchestration and Automation Platforms