Service Orchestration and Automation Platforms
Service orchestration and automation platforms are essential for delivering business services through complex workloads. SOAPs unify workflow orchestration, workload automation and resource provisioning, extending across data pipelines and cloud-native architectures.
Market Definition
Gartner defines the service orchestration and automation platform (SOAP) market as encompassing solutions that empower organizations to manage and automate their entire technology stack, including workloads, workflows, resource provisioning and data pipelines.
SOAPs empower infrastructure and operations (I&O) leaders to streamline and accelerate the delivery of business services. These platforms integrate workflow orchestration, workload automation and resource provisioning across an organization’s hybrid IT landscape. By automating and optimizing these processes, SOAPs enable organizations to rapidly deploy workloads, enhance operational efficiency and achieve significant cost savings while ensuring high availability and business continuity.
SOAPs enhance traditional workload automation by supporting use cases in data pipelines, cloud-native infrastructures and application architectures. They complement and integrate with DevOps toolchains, enabling organizations to achieve customer-centric agility, reduce costs, improve operational efficiency and establish standardized processes across their entire IT landscape.
Report 2025
Here is a summary of the vendors featured in the Gartner magic quadrant 2025 report.
For the full analysis and detailed insights, you can read the report
here
and view the magic quadrant graphic
here.
| Market Status | Market Vendor |
|---|---|
Leader |
Redwood Software |
Leader |
BMC |
Leader |
Stonebranch |
Leader |
IBM |
Leader |
Broadcom |
Leader |
HCLSoftware |
Leader |
Beta Systems Software |
Visionary |
Resolve |
Niche Player |
Absyss |
Niche Player |
JAMS |
Niche Player |
Honico Systems |
Challenger |
Rocket Software |
Report 2024
Here is a summary of the vendors featured in the Gartner magic quadrant 2024 report.
For the full analysis and detailed insights, you can read the report
here
and view the magic quadrant graphic
here.
| Market Status | Market Vendor |
|---|---|
Leader |
BMC Software |
Leader |
Redwood Software |
Leader |
IBM |
Leader |
HCLSoftware |
Leader |
Stonebranch |
Leader |
Broadcom |
Visionary |
Beta Systems Software |
Visionary |
Resolve Systems |
Niche Player |
SMA Technologies |
Niche Player |
Absyss |
Niche Player |
Fortra |
Niche Player |
Honico Systems |
Challenger |
Rocket Software |